Your privacy is important to us at Lihaaz. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information to provide a better shopping experience and improve our services. The types of information we collect include:
- Personal Details: Name, email address, phone number, and shipping address when you place an order or sign up.
- Payment Information: Card details, UPI IDs, and other payment-related information (processed securely through third-party payment gateways).
- Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: Cookies and similar technologies to enhance user experience and analyze website traffic.
How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send promotional emails, offers, and updates (only if you’ve opted in).
- Improvement: To analyze and improve our website, products, and services.
- Fraud Prevention: To protect against unauthorized transactions and ensure the security of our platform.
Sharing of Information
We do not sell or share your personal information with third parties except as necessary to:
- Fulfill your order (e.g., sharing with delivery partners).
- Comply with legal obligations or respond to lawful requests.
- Work with trusted service providers (e.g., payment gateways and hosting providers) under strict confidentiality agreements.
Data Security
We use advanced security measures to protect your data, including encryption, secure servers, and restricted access. While we strive to protect your information, no method of transmission or storage is 100% secure.
Your Rights
You have the following rights concerning your personal data:
- Access & Update: Request access to your personal information or update it.
- Opt-Out: Unsubscribe from marketing emails at any time.
- Delete Data: Request deletion of your personal information (subject to legal or contractual obligations).
To exercise these rights, contact us at info@lihaaz.co.in
Cookies Policy
Cookies are small data files used to improve your browsing experience. You can choose to disable cookies in your browser settings, but some features of our website may not function properly as a result.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.